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Change of email address problem

Posted: Wed Aug 14, 2019 8:14 am
by jamiegramo
Dear Administrators,

I have tried to change my email address under 'edit account settings'. I think i've done something wrong as most often when I try to sign in I get the message that my account is inactive and I should contact an administrator. This, of course, I can not do unless I sign in.

If you can see any problems with my account please let me know.

Many Thanks, Jamie

Re: Change of email address problem

Posted: Wed Aug 14, 2019 7:23 pm
by HisMastersVoice
jamiegramo wrote:Dear Administrators,

I have tried to change my email address under 'edit account settings'. I think i've done something wrong as most often when I try to sign in I get the message that my account is inactive and I should contact an administrator. This, of course, I can not do unless I sign in.

If you can see any problems with my account please let me know.

Many Thanks, Jamie
Jamie,

When you change your email address, the account goes inactive. I already activated your account, plus I see that you were able to post this message while logged in as yourself, so Iā€™m not understanding the issue.

Re: Change of email address problem

Posted: Thu Aug 15, 2019 5:00 am
by jamiegramo
Many thanks, I thought this might be an intermittent problem.