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View topic - PayPal • The Talking Machine Forum — For All Antique Phonographs & Recordings

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 Post subject: PayPal
PostPosted: Thu Sep 19, 2019 9:08 am 
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Victor III
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Joined: Sat Jul 14, 2012 9:44 am
Posts: 705
Location: Davie, FL
Received this yesterday from PayPal about their new policy:

quote:

"....In line with industry practice and according to our updated policy, we will not charge a fee to process refunds, but the fees from the original transaction will not be returned...."

unquote

That's pretty self-explanatory, but NOT in line with "industry practice". In a normal retail sale, when a customer pays with a credit card, the merchant fees are credited back to the seller when a return credit occurs. As did PayPal for 25 years.


Raphael


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 Post subject: Re: PayPal
PostPosted: Thu Sep 19, 2019 9:41 am 
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Victor III
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Joined: Wed Feb 22, 2012 10:03 am
Posts: 871
Location: Dover, UK
That's disgraceful. I receive funds by PayPal regularly these days for thorn needle orders, which I doubt will ever need the refund facility, but I also sell on eBay and as we all know, rogue buyers and scammers can lead sellers a merry dance there. One can only hope that enough sellers complain or vote with their feet, and that PayPal come to their senses as a result.
BCN thorn needles made to the original 1920s specifications
www.burmesecolourneedles.com


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 Post subject: Re: PayPal
PostPosted: Thu Sep 19, 2019 11:38 am 
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Victor III
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Joined: Sat Jul 14, 2012 9:44 am
Posts: 705
Location: Davie, FL
It has motivated me to again accept credit cards directly. I am in the process of activating my merchant credit card account, which has been dormant for many years since PayPal was so handy to use.

Actually, I have on average only about one return per year; can't remember when the last one was. But the arrogance of PayPal to adopt such a policy, and then lie about it being "industry standard" is galling.


Raphael


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 Post subject: Re: PayPal
PostPosted: Fri Sep 20, 2019 7:32 am 
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Victor III
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Joined: Tue May 12, 2015 12:50 pm
Posts: 754
Location: Brookfield, Illinois
I thought members might want to view this video. STOP USING PAYPAL NOW
https://www.youtube.com/watch?v=YPXhzgC2ODs
"You can't take the phonographs nor the money with you, but the contentment the phonographs bring may well make your life better, and happier lives make the world a better place."


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 Post subject: Re: PayPal
PostPosted: Fri Sep 20, 2019 11:13 am 
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Victor IV
Joined: Mon May 13, 2013 2:04 pm
Posts: 1727


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 Post subject: Re: PayPal
PostPosted: Fri Sep 20, 2019 5:10 pm 
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Victor III
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Joined: Sat Jul 14, 2012 9:44 am
Posts: 705
Location: Davie, FL
I don’t think that’s the case any longer.

Raphael


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