I have received several phone calls from collectors asking if I had retired or otherwise gone out of business, as they get a “Not Found” message when visiting my website: http://www.musicaltreasuresofmiami.com
This is not the case, I am alive and well and as active as ever. The root of the problem appears to lie with Apple’s latest update iOS12.4 and my website provider, who have not been able to fix the problem in spite of at least 20 calls and emails from me. I’ve been with this host (Fatcow) and content builder (Weebly) for the past 10 years and it appears they, not me, are the ones who may be on the way out. In any event, I will be working all week to switch to another host and content builder.
The problem appears to be isolated to iPhones and iPads (using a Safari browser), but not all, as one of my iPads gets it and the other doesn’t. And for a while, Microsoft Edge, Firefox and Chrome were also affected. Go figure.
Anybody who could check on their device and let me know would be of great help. This is a baffling situation, luckily for me occurring now in the dead of summer, rather than later in the year. But unacceptable nonetheless.
Thanks,
Raphael
Website problems
- Raphael
- Victor IV
- Posts: 1447
- Joined: Sat Jul 14, 2012 9:44 am
- Location: Davie, FL
- Contact:
- fmblizz
- Victor IV
- Posts: 1171
- Joined: Tue Jan 12, 2010 4:59 pm
- Location: South Jersey
Re: Website problems
Your site popped right up on my home computer.. (NOT FOUND) message on my android phone.
Gary Blizzard
Gary Blizzard
- Raphael
- Victor IV
- Posts: 1447
- Joined: Sat Jul 14, 2012 9:44 am
- Location: Davie, FL
- Contact:
Re: Website problems
Thanks Gary, this adds further information. I was not aware of the Android problem.
Raphael
Raphael
- fran604g
- Victor VI
- Posts: 3988
- Joined: Mon Mar 04, 2013 2:22 pm
- Personal Text: I'm Feeling Cranky
- Location: Hemlock, NY
Re: Website problems
PC (Win10, Chrome) good to go, Android (Samsung S8, Chrome) NOT FOUND.
Best of luck, Raphael.
Fran
Best of luck, Raphael.
Fran
Francis; "i" for him, "e" for her
"Even a blind squirrel finds a nut once in a while" - the unappreciative supervisor.
"Even a blind squirrel finds a nut once in a while" - the unappreciative supervisor.
- rgordon939
- Victor V
- Posts: 2563
- Joined: Tue Jan 10, 2012 2:41 pm
- Location: Linden, NJ 07036
- Contact:
Re: Website problems
My iPhone XS - NOT FOUND.
Rich Gordon
Rich Gordon
-
- Victor VI
- Posts: 3745
- Joined: Mon Oct 03, 2011 7:54 pm
Re: Website problems
PC (Windows 10 and Chrome) is fine. Android phone, trying both Chrome and generic Browser, get No Found.
One possible hint - on the phone, the web address gets converted to m. instead of www., so if you don't have an m. version, that may be why you're having the issues.
One possible hint - on the phone, the web address gets converted to m. instead of www., so if you don't have an m. version, that may be why you're having the issues.
-
- Victor Jr
- Posts: 22
- Joined: Mon Apr 22, 2019 9:22 am
Re: Website problems
I would suggest you ask your service-provider to verify the DNS Servers (Domain Name Servers) associated with your account. All of them. The problem, of course, could be elsewhere but at least I would verify DNS.
As 52089 indicated, when a mobile device is detected, your provider is attempting to direct to a mobile version:
m.musicaltreasuresofmiami.com
rather than:
http://www.musicaltreasuresofmiami.com
As 52089 indicated, when a mobile device is detected, your provider is attempting to direct to a mobile version:
m.musicaltreasuresofmiami.com
rather than:
http://www.musicaltreasuresofmiami.com
- phonogfp
- Victor Monarch Special
- Posts: 7384
- Joined: Wed Jan 07, 2009 5:08 pm
- Personal Text: "If you look for the bad in people expecting to find it, you surely will." - A. Lincoln
- Location: New York's Finger Lakes
Re: Website problems
PC Windows 10 Foxfire browser is fine!
George P.
(PS: Thanks for your kind PM. I was unable to respond because you have PM receipts disabled. Anyway, much appreciated.)
George P.
(PS: Thanks for your kind PM. I was unable to respond because you have PM receipts disabled. Anyway, much appreciated.)
-
- Victor III
- Posts: 516
- Joined: Sat Oct 14, 2017 5:40 pm
- Personal Text: Greg
- Location: Central Maryland
Re: Website problems
My iPhone 8 is running iOS 12.4 and I get a not found message. I hope you get to the bottom of this quickly!
Greg
Greg
- TinfoilPhono
- Victor IV
- Posts: 1925
- Joined: Thu Jan 08, 2009 8:48 pm
- Location: SF Bay Area, Calif.
Re: Website problems
No problems on my Windows PC, with either Firefox or Chrome. But on my iPhone, I get "not found" with both Safari and Google searches.
Good luck resolving this annoying issue!
Good luck resolving this annoying issue!