What is the matter with eBay these days?

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epigramophone
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What is the matter with eBay these days?

Post by epigramophone »

Last weekend I sold three items on eBay, who entered this note on my seller's page : "Dispatch by Wednesday 31 May".

Monday 29 May being a holiday in the UK, I posted the items as soon as the Post Office re-opened on Tuesday 30 May, and when I got home I logged into eBay and marked the items as dispatched.

This morning 1 June I noticed that eBay has entered "Dispatch now overdue" against each item. If they had taken even a superficial glance at my seller's page, they would have seen that each item had already been marked as dispatched.

Needless to say I will ignore their incompetence as I have proof of posting. Instead I will await feedback from my buyers. When this arrives it will be interesting to see whether eBay will remove their incorrect entries.

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Raphael
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Re: What is the matter with eBay these days?

Post by Raphael »

Did you enter the tracking # in the appropriate field on the "My eBay" page? That may be why Big Brother is misbehaving.

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Re: What is the matter with eBay these days?

Post by HisMastersVoice »

That must be unique to eBay UK, they don't do that here. I have an item that sold 3 weeks ago that I haven't shipped yet (at the buyers request) and there is no indication of late shipment anywhere. I wouldn't be surprised if that comes soon however. eBay's expectations of sellers has evolved to a near ridiculous level.

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Re: What is the matter with eBay these days?

Post by phonogal »

HisMastersVoice wrote:That must be unique to eBay UK, they don't do that here. I have an item that sold 3 weeks ago that I haven't shipped yet (at the buyers request) and there is no indication of late shipment anywhere. I wouldn't be surprised if that comes soon however. eBay's expectations of sellers has evolved to a near ridiculous level.
Nope. Not just Ebay UK. Sold a couple of items over the weekend and had the ship by date reminder as well.

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Re: What is the matter with eBay these days?

Post by HisMastersVoice »

phonogal wrote:
HisMastersVoice wrote:That must be unique to eBay UK, they don't do that here. I have an item that sold 3 weeks ago that I haven't shipped yet (at the buyers request) and there is no indication of late shipment anywhere. I wouldn't be surprised if that comes soon however. eBay's expectations of sellers has evolved to a near ridiculous level.
Nope. Not just Ebay UK. Sold a couple of items over the weekend and had the ship by date reminder as well.
Interesting. I've never seen that and I sell at least a few things a week. :?

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Re: What is the matter with eBay these days?

Post by soundgen »

Ebay gets worse and worse , I am a "business seller" I can't always post the same day as I am one person and do Markets and fairs , so I always put 2 day postage , I usually post within 1 day but although I do I often get problems when customers buy and say I'm away for a week post later

Ebay assumes "business sellers" are all Wallmarts

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Re: What is the matter with eBay these days?

Post by gramophone-georg »

soundgen wrote:Ebay gets worse and worse , I am a "business seller" I can't always post the same day as I am one person and do Markets and fairs , so I always put 2 day postage , I usually post within 1 day but although I do I often get problems when customers buy and say I'm away for a week post later

Ebay assumes "business sellers" are all Wallmarts
I stopped selling on there in 2010 due to sagging sales, increased fees, and invasive micromanagement. Seven years on I can see it just keeps getting worse.
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Re: What is the matter with eBay these days?

Post by CharliePhono »

gramophone-georg wrote:
I stopped selling on there in 2010 due to sagging sales, increased fees, and invasive micromanagement. Seven years on I can see it just keeps getting worse.
Ditto. Sold on the 'bay for 14 years, even reaching "power seller." Quit in 2012 for exactly the above reasons, nit-picky and ever-increasing fees, and particularly when they banned sellers from leaving negative feedback for deadbeat bidders. I don't know if that piece has changed, but it all just got too complicated and, yes, micromanaged for me.

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Re: What is the matter with eBay these days?

Post by gramophone-georg »

CharliePhono wrote:
gramophone-georg wrote:
I stopped selling on there in 2010 due to sagging sales, increased fees, and invasive micromanagement. Seven years on I can see it just keeps getting worse.
Ditto. Sold on the 'bay for 14 years, even reaching "power seller." Quit in 2012 for exactly the above reasons, nit-picky and ever-increasing fees, and particularly when they banned sellers from leaving negative feedback for deadbeat bidders. I don't know if that piece has changed, but it all just got too complicated and, yes, micromanaged for me.
That didn't bug me as I had almost all positive experiences with buyers anyways. What DID bug me was when they forced PayPal by basically telling our buyers that we were thieves in order to justify their double the fees money grab.

It bugged me in that way, and the other thing that bugged me was they were forcing my buyers to sign up for and use PayPal to be able to buy from me. A lot of phonograph/ record people just prefer to deal in cash, check, or money order. "Why" doesn't matter- what matters is the way eBay basically told them their business wasn't needed.

I lost about ¼ of my "frequent flyer" buyers overnight with that little stunt.

It showed me that, as far as eBay was concerned, "my" business wasn't really mine at all.
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Re: What is the matter with eBay these days?

Post by Phonofreak »

Years ago, I did have a pay pal account for buying. what a night mare that was. Before I did a bid, I asked the seller if they would take a money order or a cashier's check, and 99.99% would. About a year and a half ago, I found out by dumb accident that you can use pay pal as a guest. It has worked fine for me. If there ever is a problem with a seller, I contact my credit card company, and they would do a dispute. I would only do that if I exhausted all means with the seller. So far, so good.
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