I bought the machine for a mere 30 euro, knowing it did not work, but it looked so nice, and I was curious to see what caused the problem, so I bought it. When dismantling it I quickly saw the spring had broken at both ends, not something I often come across, so far this is the first time I have seen it.
The pristine condition of the machine, made me realize it must have been working for a very short period before it broke. It was first when I put it back together after changing the main spring I discovered the manufacture issue that had passed the quailty control. The bridge ( I name it that since I don't really know the name for that part) holding the small thin angled washer that again hold the winding gear was not even. A metal particle of 1-2 mm at the rim of the hole holding the gear in it's place caused the thin angled washer to hardly fit under the bridge, and still...the worker had forced the gear into it's position.
Unfortunetely the picture taken out in the sun are difficult to decipher, but thos having serviced a 102, will understand what I mean, I hope. This issue had of course again caused the owners to be unable really to get a good feeling of how to wind up the gramophone, and because of it, not knowing when to stop etc. The result, a broken spring at both ends at a very early time of the lifespan of this machine.
I used a file, 20 seconds later...problem solved.
The machine looks like new, in particular the motor, but it runs too fast, even when the glider (should be corrected to slider plate) adjusting the speed is at its lowest. I have not met this problem before really, so I guess I will just need to drill two new small holes and move the glider (corrected to slider plate), to be able to adjust the speed correctly. Has a new worker been responsible for the pitfallls of this machine ?

I thought it could be of interest to know how one erronous small millimeter can make everything wrong to a beautiful HMV 102.