Here is the information for sending your Victor or Berliner machine for free repairs...

http://www.victorrecords.com/service
LIMITED LIFETIME WARRANTY ON ALL VICTOR RECORD PLAYERS.
Victor takes pride in the American tradition of the record player, recording business, and especially in the work done at Victor's Camden, NJ plant between 1896 and January of 1961 (when the last Camden made turntable left the line). Way back when, the company offered a guarantee against parts breaking due to manufacturing flaw and Victor held to this promise. Today, Victor is the ONLY American company still granting limited lifetime warranty repairs to machines from over a century ago. Just as it used to be! You can bring your Victor machine (as well as Berliner and RCA-Victor machines) to our repair division in Camden County NJ (or send the unit postage paid) and we will replace any factory defected parts -- no matter their age -- at no cost.
Should a part have worn or become non-functional from standard or non standard use, abuse, movement, or act of god, we will work with every Victor owner to make sure their machine returns to working order at the lowest cost possible to you.
We like to think that in 2017 we still follow this credo:
"WE SEEK TO IMPROVE EVERYTHING WE DO EVERYDAY." -Eldridge R. Johnson
Co-Founder and President Victor Talking Machine Co. 1901-1927
While you are at it, stop by and pick up a brand new Victrola BT-1... It plays all your records and MP3s... It connects to all of your digital devices through BlueTooth...
http://www.victorrecords.com/victrola-bt1